This Privacy Policy explains how ForeUK Ltd. (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website, submit an enquiry, or communicate with us.
We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
ForeUK Ltd.
Registered Address: 2 Popeswood Manor, Popeswood Road, Binfield, RG42 4GR
Email: hello@foreuk.co.uk
Phone: +44 1344 516 488
We specialise in the sale and installation of electric vehicle (EV) charging products, solar equipment, and related electrical accessories across the United Kingdom.
For the purposes of the UK GDPR, ForeUK Ltd. is the Data Controller responsible for your personal data.
2. Personal Data We Collect
We collect only the personal information necessary to operate our business and respond to your enquiries.
a) Data you provide directly
When you contact us through our website forms, email, or by phone, we may collect:
- Your full name
- Email address
- Telephone number
- Address (where relevant to a quote or installation)
- Details of your enquiry or project
- Selected product(s) of interest
If you proceed with an installation, we may also collect additional information relevant to the work, such as:
- Property type and electrical setup
- Photographs or site details you choose to share
b) Data collected automatically
When you browse our website, we may collect limited technical data such as:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on site
- Device type and operating system
This information is collected via cookies or analytics tools and helps us understand how visitors use our site.
3. How We Use Your Personal Data
We use your personal information for the following purposes:
| Purpose | Legal Basis under UK GDPR |
| To respond to enquiries or provide quotations | Legitimate interests (responding to business enquiries) or Contract (pre-contractual steps) |
| To schedule and manage installations | Contract |
| To send updates, offers, or marketing (if you consent) | Consent |
| To improve our website and services | Legitimate interests |
| To comply with legal or regulatory obligations | Legal obligation |
We will only process your data for the specific purposes for which it was collected and will not use it for any unrelated purpose without your consent.
4. How We Store and Protect Your Data
Your personal data is stored securely on systems hosted by reputable UK/EU-based service providers.
We use appropriate technical and organisational measures to protect your information, including:
- Secure hosting and encrypted data transmission (HTTPS)
- Restricted access to personal data on a need-to-know basis
- Regular data protection and cybersecurity reviews
5. How Long We Keep Your Data
We retain personal data only for as long as necessary:
- Enquiry or quote data: retained for up to 24 months
- Installation and service records: retained for up to 7 years (for legal, warranty, and tax purposes)
- Marketing data: retained until you withdraw your consent
After these periods, data will be securely deleted or anonymised.
6. Sharing Your Data
We only share your personal data when necessary and in accordance with the law.
We may share your data with:
- Our employees and engineers who manage quotations and installations
- Professional advisers (e.g., accountants, legal advisers)
- IT or hosting service providers who help operate our website and email systems
We do not sell, rent, or trade personal information with third parties.
All third-party service providers are bound by confidentiality and data protection agreements.
7. International Data Transfers
Your data is primarily stored and processed within the United Kingdom or European Economic Area (EEA).
If data is transferred outside the UK/EEA (for example, through certain analytics or email systems), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).
8. Cookies and Analytics
Our website uses cookies to ensure it functions properly and to improve your experience.
Cookies may also help us analyse site performance through tools like Google Analytics or Meta Pixel.
You can manage or disable cookies through your browser settings at any time.
For full details, please see our Cookie Policy (if published separately).
9. Marketing Communications
We may send marketing or promotional communications about our services only if you have given explicit consent (for example, by opting in on a contact form).
You can withdraw your consent or unsubscribe at any time by:
- Clicking the “unsubscribe” link in our emails, or
- Contacting us directly at hello@foreuk.co.uk
We will then update our records promptly to reflect your preference.
10. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right to access – to request a copy of the personal data we hold about you.
- Right to rectification – to correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) – to request deletion of your data where there is no legal reason for us to retain it.
- Right to restrict processing – to request we limit the way we use your data.
- Right to data portability – to receive your data in a structured, machine-readable format.
- Right to object – to object to processing carried out under legitimate interests or for direct marketing.
- Right to withdraw consent – where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at hello@foreuk.co.uk.
We will respond within one month, as required by law.
11. Complaints
If you are concerned about how your personal data has been handled, please contact us first so we can resolve the issue.
If you remain dissatisfied, you have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated “Last updated” date at the top.
We encourage you to review this page periodically to stay informed about how we protect your data.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
ForeUK Ltd.
2 Popeswood Manor, Popeswood Road, Binfield, RG42 4GR
Email: hello@foreuk.co.uk
Phone: +44 1344 516 488
